Consumer complaints in the UK surrounding poorly made clothing increased by 22% in 2008, according to this article by The Independent. The article cites a report by Consumer Direct released today. It claims that the biggest consumer complaint amongst females came from ‘defective goods’, at 34%. According to the article, “n the past five years, with the rise of “value” retailers, the price of clothing has fallen by as much as 25 per cent, while shoppers have bought almost 40 per cent more garments. This suggests fast fashion may be behind the increase in problem items.” ...
CSR
green textiles not popular among shoppers
A recent report by The Boston Consulting Group, “Capturing the Green Advantage for Consumer Companies,” surveyed the green consumer purchasing habits of 9,000 shoppers across nine countries. One section of the report showed that consumers vary their green purchases by product category (see Exhibit 6 in the report). While 14% have bought green before, but are not buying it now and 28% are buying green sometimes, 50% have never bought green. Only 8% of survey participants buy green systematically. As a result, ‘Textiles and clothing’ was listed as the third lowest category. The report also states...
ZARA and the right to freedom of association
A recent campaign from UNITE HERE Canada claims that the right to freedom of association is at stake for employees at ZARA, in Montréal, Quebec. According to a recent press release, “ZARA has engaged in conduct which may have violated the Québec Labour Code. This has included demoting two employees who led a union drive at ZARA’s downtown Montreal store, firing four employees who supported the union at ZARA’s Rockland Mall store, and holding anti-union meetings at three Montreal stores, in one case telling employees that joining a union is ‘treason’ against the company.” Click here to...
Message from the Asian Human Rights Commission on the 60th Anniversary of UDHR
Many textile and apparel companies boast a commitment to operating within the legal frameworks of the countries in which they manufacture. It would seem only reasonable to expect as much (Congratulations! You didn’t break the law!). Considering the standard of human rights within such countries, should this fact be celebrated? December 10th marked the 60th anniversary of the Universal Declaration of Human Rights. In this video, Basil Fernando, CEO of the Asian Human Rights Commission (AHRC), highlights the issue of “non-rule of law”. According to Fernando, the last 60 years of Human Rights has only worked to establish the...
